If you need to get in touch with us for any reason, the fastest way is by emailing or SMS
help@ziruma.com
SMS: 800-816-0944
Your message will automatically generate a support ticket in our system, and you will receive a response within 24 hours—typically within two business hours on working days.
You may also contact us by phone at (888) 430-0880. Please note that response times by phone may be longer, as our team may be assisting at the warehouse or researching customer inquiries.
Please note that our customer service team is available Monday through Friday only.