We back everything we make with our 1 Year Guarantee. We can offer you a replacement or total refund, depending on your wishes and preferences. Hassle-Free Returns. All you need to do is contact us at help@ziruma.com.

If you choose our Free Shipping method, your order will take from 2 to 5 business days to arrive. This is an estimated date of arrival and it depends on the carrier.

We exclusively use FSC®-certified acacia premium wood, ensuring our products are made from responsibly managed forests that meet strict environmental and social standards.

All orders to the US Continental States qualify for free shipping.

Our office is located in Miami, Florida. Depending on your location, we ship your products from both our East and West Coast logistic partner facilities. Unfortunately, we are unable to accept walk-in visits at this time.

Yes. Our silicone products are made using LFGB-compliant, platinum-cured silicone. We test our silicone regularly.

Platinum silicone is a high-purity material that contains no fillers, BPA, or harmful byproducts, making it safe for food contact and everyday use. All materials are tested to meet LFGB standards, one of the strictest food-safety regulations worldwide.

Surgical Steel 316 is a high-grade stainless steel known for its superior resistance to corrosion, rust, and staining. Thanks to its non-reactive composition, it does not leach metals or affect taste, making it safe for food contact. It is highly durable, easy to clean, and resistant to bacteria buildup, making it a reliable and long-lasting choice for everyday and kitchen use.

Our beeswax mix is made with just four carefully selected, natural ingredients: organic beeswax, flaxseed oil, carnauba wax, and lemon oil. Beeswax and carnauba wax provide natural protection and durability, flaxseed oil helps condition and nourish the wood, and lemon oil adds a light, pleasant aroma while enhancing antibacterial properties.

You can clean your product with water and soft soap. Detergents may damage the surface of wooden products. We also recommend using vinegar for deep cleaning from time to time, as it is more friendly with wood. Use a clean cloth to dry it.

Wood and dishwashers do not mix. Do not use your dishwasher. This would ruin the product and cause it to crack and warp.

To clean stainless steel products, wash them with warm water and mild dish soap using a soft sponge or cloth. Rinse thoroughly and dry immediately to prevent water spots. For deeper cleaning, use a mixture of baking soda and water or white vinegar, then rinse and dry. Avoid abrasive scrubbers, steel wool, and harsh cleaners, as they can scratch or damage the surface.

We use FDA-approved, formaldehyde-free, food-safe glues manufactured by a reputable company in Ohio, USA, a trusted leader in high-quality adhesives.

We use this glue in our laminated Acacia wood products, where multiple strips of heartwood are joined together for enhanced stability and resistance to warping.

To care for your wood utensils, hand wash them with warm water and mild soap, then dry immediately. Our utensils come lightly treated with a food-grade, cotton-based water lacquer, that is meant to wash off, as well as with an organic beeswax blend beneath the surface for added protection. To maintain their natural shine and extend their lifespan, we recommend conditioning them regularly with a food-safe oil or beeswax blend. Avoid soaking, dishwashers, and prolonged exposure to heat or moisture.

We are happy to help. Feel free to ask, help@ziruma.com