All Ziruma products include our 1-Year Guarantee for manufacturing defects. If you’re not satisfied, we’ll gladly offer a replacement or refund

If you choose our Free Shipping method, your order will take from 2 to 5 business days to arrive. This is an estimated date of arrival and it depends on the carrier.

We use FSC®-certified premium wood to ensure our products come from responsibly managed forests that meet strict environmental and social standards.

All orders to the US Continental States qualify for free shipping.

Our headquarters are in Miami, Florida.
We ship from partner facilities on both the East and West Coast. Unfortunately, we do not offer walk-in visits at this time.

Yes. Our silicone products are made using LFGB-compliant, platinum-cured silicone. We test our silicone regularly.

Platinum silicone is a high-purity material that contains no fillers, BPA, or harmful byproducts, making it safe for food contact and everyday use. All materials are tested to meet LFGB standards, one of the strictest food-safety regulations worldwide.

Surgical Steel 316 is a high-grade stainless steel known for its superior resistance to corrosion, rust, and staining. Thanks to its non-reactive composition, it does not leach metals or affect taste, making it safe for food contact. It is highly durable, easy to clean, and resistant to bacteria buildup, making it a reliable and long-lasting choice for everyday and kitchen use.

Our beeswax mix is made with just four carefully selected, natural ingredients: organic beeswax, flaxseed oil, carnauba wax, and lemon oil. Beeswax and carnauba wax provide natural protection and durability, flaxseed oil helps condition and nourish the wood, and lemon oil adds a light, pleasant aroma while enhancing antibacterial properties.

You can clean your product with water and soft soap. Detergents may damage the surface of wooden products. We also recommend using vinegar for deep cleaning from time to time, as it is more friendly with wood. Use a clean cloth to dry it.

Wood and dishwashers do not mix. Do not use your dishwasher. This would ruin the product and cause it to crack and warp.

Stainless steel may develop stains from heat, minerals, or cooking oils. These are normal and easy to remove.

• Rainbow or blue marks: Wipe with white vinegar or lemon juice, rinse, and dry.
• White spots or chalky residue: Simmer a 1:1 mix of water and vinegar, then rinse.
• Brown or burnt stains: Use a baking soda paste or a stainless-steel safe cleaner and scrub gently.
• Streaks or cloudy film: Rinse with vinegar and dry with a soft cloth.
  Avoid steel wool or bleach, use medium heat, and always dry the pan after washing.

We use FDA-approved, formaldehyde-free, food-safe glues manufactured by a reputable company in Ohio, USA, a trusted leader in high-quality adhesives.
We use this glue in our laminated wood products, where multiple strips of heartwood are joined together for enhanced stability and resistance to warping.

To care for your wood utensils, hand wash them with warm water and mild soap, then dry immediately. Our utensils come lightly treated with a food-grade, cotton-based water lacquer, that is meant to wash off, as well as with an organic beeswax blend beneath the surface for added protection. To maintain their natural shine and extend their lifespan, we recommend conditioning them regularly with a food-safe oil or beeswax blend. Avoid soaking, dishwashers, and prolonged exposure to heat or moisture.

We are happy to help. Feel free to ask, help@ziruma.com